RIDEONTRAC DRIVERS INCENTIVES AND RIDERS PROMO TERMS & CONDITION

Additional Terms & Conditions may apply. No purchase is necessary. Programs are valid for registered/approved drivers and riders in Lagos and Abuja cities only. RideOntrac reserves the right to discontinue any program without additional notices. Check back on this site from time to time for an updated T&C. This T&C is effective from February 11, 2021 and supersedes all previous T&C on this program.

This T&C is applicable from 11th February, 2021 and shall govern your usage or participation, from within the Federal Capital Territory - Abuja and Lagos, Nigeria ONLY.

However, these Terms do not supersede the enforceability of any agreements you may have with RideOntrac as a company regarding driving and/or providing transportation services. That is, the RideOntrac E-Hailing mobile app registration form agreements and general T&C are not affected by this T&C.

Also note that RideOntrac may immediately terminate these Terms or the Offer with reference to you or generally, or cease offering or deny access to these Offers or any portion therein, at any time for any reason.

Captains must indicate interest in the promo prior to beginning the promo
Captains must submit private key to qualify for the promo.
Captains must be ready to accept all ride requests received.
Captains must submit bank account details to be included in the promo.
Bonus payment payouts will be done once a week and on Mondays.
DRD captains must be in a specific location for the specified number of hours.
Captains daily bonus payment may not exceed N5,000 daily..
Riders daily bonus payment may not exceed N1,000 daily.
Captains monthly bonus payment may not exceed N50,000 monthly.
Riders monthly bonus payment may not exceed N10,000 monthly.
Captains must leave their apps online every day during the period.
RideOntrac reserves the right to make changes to these terms and conditions as needed.

At all times, the total payment to be made by RideOntrac to any person may not exceed N600,000 regardless the outcome of any arbitration or legal proceedings against RideOntrac. Any withholding taxes, VAT, or Federal, State, or City imposed taxes and fees are the responsibility of the captains and riders that received such payments from RideOntrac.

INCENTIVES PROGRAMS FOR CAPTAINS

1. App-on Cashback: RideOntrac will give you a guaranteed payment of N500 each day for keeping the RideOntrac app online continuously for 5 hours or more. Plus, get an additional 10% Bonus: RideOntrac will give you bonus payment of an additional 10% payment of any trip you completed during that 5 hours.

(a). To verify that the driver is online and ready to accept request, RideOntrac call center agent may send a request to the driver using the “Use Driver’s Key” Option on the RideOntrac App. Driver MUST accept the request to confirm that his app is online. RideOntrac call center agent will subsequently cancel the request.

(b). The request will appear on the driver’s history as cancelled request and will appear on the call center agent history as cancelled request. This is driver’s only proof that they have earned the bonus money. No other documentation will be accepted that you are online. The driver will not be charged for the cancellation free. Driver is expected to receive 2 to 5 such request over the 5 hours period.

2.Daily Cashback Bonus Payment: RideOntrac will pay you N1,000 bonus payment for completing 3 Trips a day.

a. This is a calendar daily program that runs from 6am to 11:59PM of that day. No carry overs to next day. The trip must have commenced within 6am to 11:59pm of the same day to count towards the 3 trips.

b. The 3 trips MUST involve at least two (2) different riders and MUST involve two (2) separate pickup and drop-off points. In other words, 3 trips in a day involving the same passengers are disqualified and 3 trips in a day involving the same pickup and drop-off location are disqualified.

c. RideOntrac will disqualify any driver, with reasonable belief, that they are attempting to beat the system, corrupt the system, or anyway is attempting to defraud the system

3.Monthly Cashback Bonus Payment: RideOntrac will pay you N50,000 bonus each month you complete 100 trips for the month. That is just about 3 rides daily.

a. This is a calendar monthly program that runs from the 1st of that month to the last date of that same month. No carry overs to next month. All 100 trips must have commenced within 6am on the first of the month to 11:59pm of the last date of the month.

b. The 100 trips MUST involve at least twenty-five (25) different riders and MUST involve at least twenty-five separate pickup and drop-off points. Each rider can only qualify for a maximum of 5 trips in the month within the stipulated 100 trips, in other words any single rider that took more than 5 trips with the driver will only be counted 5 times maximum in any given month. The 100 trips MUST involve at least twenty-five (25) different pickup and drop-off location point. Each combination of pickup and drop-off location points can only qualify for a maximum of 5 trips in the month within the stipulated 100 trips, in other words any combination of pickup and drop-off point trips that occurred more than 5 trips with the driver will only be counted 5 times maximum in any given month.

c. RideOntrac will provide reports based on their database records to show each individual trip recognized for the purpose of qualifying drivers for the bonus. This record is the only recognized proof of trips that can be used for this purpose. Drivers may crosscheck the record using the history function on their RideOntrac app, however the database record is the primo facto for payment purposes.

d. RideOntrac will disqualify any driver, with reasonable belief, that they are attempting to beat the system, corrupt the system, or anyway is attempting to defraud the system.

4.DEDICATED RIDEONTRAC DRIVERS (DRD) PROGRAM: RideOntrac will pay you N1,000 per hour to be available to accept only requests from RideOntrac riders for selected areas. The program guarantees you income of N1,000 per hour if you did not get any request for that hour.

a. This program is a contract to execute program involving 3 steps namely, 1. You sign an agreement with RideOntrac to provide minimum of 10 hours/month of services using your vehicle(s), 2. RideOntrac will notify you of location and hours they will want you to provide the service when and if the need arises, 3. RideOntrac will send you “Use Drivers Key” request ride which you must accept. You must remain at that location (moving no more than 500m radius) for minimum of 1 hour.

b. For the duration of 1 hour, your RideOntrac App shall remain online. You can only accept ride request for RideOntrac passengers only. You may be required to go offline with all other e-hailing apps on your phone(s).

c. If at the end of the 1 hour, you did not receive (and accept) a RideOntrac request, RideOntrac will pay N1,000 for each car dedicated to accepting only RideOntrac passenger. If you receive and accept a request within the hour that the trip fare is less than N1,000 RideOntrac will pay the difference between the trip fare and N1,000. If you receive and accept a request within the hour with a fare trip more than N1,000 RideOntrac will still pay you 25% (N250) of the waiting fee.

d. If a driver should not accept a request for no reason or without approval from RideOntrac call center, the driver will lose the bonus payment and may be disqualified from the program.

d. RideOntrac will provide reports based on their database records to show each individual trip recognized for the purpose of qualifying drivers for the bonus. This record is the only recognized proof of trips that can be used for this purpose. Drivers may crosscheck the record using the history function on their RideOntrac app, however the database record is the primo facto for payment purposes.

e. RideOntrac will disqualify any driver, with reasonable belief, that they are attempting to beat the system, corrupt the system, or anyway is attempting to defraud the system.

5.Show Pride Sticker Program: : Get paid N1,000 each month for identifying with Ride Proudly Nigeria sticker. You will get paid N1,000/monthly for putting a 1ft X 2ft RideOntrac, Ride Proudly Nigeria sticker on the bumper of your car

a. The sticker is standard sized bumper stick that should be place on the back bumper stick of any car. The sticker is not accepted to attract any additional fee from local authorities. It is the responsibility of the driver to ensure that no other fees are required.

b. Driver must bring the vehicle to RideOntrac office or center for the sticker to be affixed on their vehicle. The payment of N1,000 is made on the spot at the time the sticker is place on the bumper and for each subsequent month.

c. This program is “payment on the spot” meaning that the driver must present his vehicle and sticker on it to collect the monthly N1,000

d. RideOntrac will disqualify any driver, with reasonable belief, that they are attempting to beat the system, corrupt the system, or anyway is attempting to defraud the system

INCENTIVES PROGRAMS FOR RIDERS

1. Free Ride (Almost): Riders pay only 10% of their ride fare while RideOntrac pays the balance of 90% of the fare. You get to ride almost free on us for fares up to N1,000 per trip.

a. This offer of 90% discount may not be combined with any other promo. The system will offer the promo with the biggest benefit at the end of each trip.

b. This offer is limited to your first 10 trips with RideOntrac app. This offer is only application to Book Now option and it is not available with any other ride option such as Ride Along and Shuttle Ride.

2.Daily Cashback Bonus Payment: RideOntrac pays riders, like you, N1,000 cash for taking 3 trips a day.

a. The 3 trips must be with at least 2 different drivers. Trips taken with the same drivers for the 3 trips will not count. This offer cannot be combined with the 90% discount offer.

b. Payment may be credited to your RideOntrac wallet to use in paying for rides or be deposited to your account if bank information is provided.

c. RideOntrac will disqualify any rider, with reasonable belief, that they are attempting to beat the system, corrupt the system, or anyway is attempting to defraud the system.

3. Monthly Cashback Bonus Payment: RideOntrac pays riders, like you, N10,000 bonus each month when you complete 30 riders for the month.

a. The 30 trips must be with at least 10 different drivers. Trips taken with the same drivers for 3 trips or more will only count for maximum of 3 trips.

b. Payment may be credited to your RideOntrac wallet to use in paying for rides or be deposited to your account if bank information is provided.

c. RideOntrac will disqualify any rider, with reasonable belief, that they are attempting to beat the system, corrupt the system, or anyway is attempting to defraud the system.

IF YOU DO NOT AGREE WITH ALL OF THESE TERMS and CONDITIONS, THEN YOU ARE EXPRESSLY ADVICED AGAINST SIGNING UP FOR THIS INCENTIVE PROGRAM AND YOU MUST DISCONTINUE “PARTICIPATION” IMMEDIATELY.
Further information regarding this shall be updated on our website (www.ridentrac.com) as it is deemed fit to modify without notice.